Refund Policy

At TicketOfferNation, customer trust is our priority. Since we are an independent ticket reseller, we want to make our refund policy transparent and easy to understand.

1. General Policy

  • All ticket sales are final.

  • Refunds are only provided under specific circumstances mentioned below.

  • By completing a purchase, you agree to this Refund Policy.

2. Event Cancellations

  • If an event is officially canceled by the organizer, we will issue a full refund of the ticket price you paid.

  • Refunds for canceled events will be processed to your original payment method within 7–14 business days.

3. Event Postponements or Rescheduling

  • If an event is postponed or rescheduled, tickets will remain valid for the new date.

  • Refunds for postponed/rescheduled events are not guaranteed, unless the organizer or ticket source specifically allows it.

4. Service & Price Disclaimer

  • TicketOfferNation is a resale marketplace. Ticket prices may be 10–15% higher than face value.

  • Service fees are included in the final price and are non-refundable.

5. Invalid or Unusable Tickets

  • In the rare event that your ticket is found to be invalid or denied at the venue, contact us immediately.

  • Upon verification, we will issue either:

    • A replacement ticket, or

    • A full refund, if a replacement is not possible.

6. No Refund Situations

Refunds will not be issued for the following:

  • Change of personal plans, schedule conflicts, or no-shows.

  • Dissatisfaction with the event (e.g., performance quality, seating arrangements, or event delays).

  • Lost, stolen, or damaged tickets.

7. How to Request a Refund

To request a refund (in eligible cases), please contact us at:

📞 Phone/WhatsApp: +1833-869-2083

Please include your Order ID, Event Name, and Proof of Purchase when contacting us.

8. Policy Updates

TicketOfferNation reserves the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

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